The Rooming House Manager Team
Our energetic and solutions-focused team works collaboratively to meet the unique demands of managing rooming houses with efficiency, care, and a ‘can do’ attitude. With a strong commitment to property owners, investors, and residents, we continuously strive to deliver high-quality, well-managed shared living environments that meet both lifestyle and investment goals.
Property Development
Dean Parker
Owner / Managing Director
Dean is Managing Director of YSH, a licensed Real Estate Agent and responsible for the strategic and operational direction of the business. He has been a full-time property investor since 2004 with involvement in over 450 property transactions totalling over $160 million in value, including renovations, new property developments, a portfolio of investment properties, and rental property management.
From country Victoria, Dean was brought up under the golden rule of respect for others, a belief in hard work and a firm conviction to ‘do the right thing’. After completing a double degree at Deakin University – a Bachelor of Commerce majoring in Accounting and Management and a Bachelor of Science majoring in Information Systems – Dean had something of a bumpy start along what he thought would be a smooth IT career path. Over a period of just a few years he had a succession of job changes and experienced the highs and lows of progressing quickly through the ranks at IBM (from programmer to systems analyst), being headhunted, relocating to Melbourne, being retrenched and enduring an 8-month period of job seeking. He was left with an unacceptable taste of precariousness and disenchantment to which he responded by determining to take control of his future.
Dean began educating himself about property by reading books and attending seminars, with a view to using the proceeds of property investments to replace his salary. Inspired by the success of Steve McKnight, Dean, with life partner Elise, attended a one-day training event of Steve’s that became a turning point in their lives. Highly motivated, Dean and Elise took leave from their jobs to apply their newly acquired skills to renovating and developing property for profit. Their systems approach and diligence led to success and enabled Dean to transition from being an employee to launching their full-time property business in 2005. Elise soon followed, and they engaged their first employee in 2007.
Today, Dean is a testament to the execution of his successful property investment strategies and his astute management skills. He and his team of six employees renovate and develop both residential and commercial property, and operate a comprehensive property management business to ensure ongoing high performance of clients’ assets. Dean is passionate about helping people achieve their own financial freedom by sharing his extensive practical experience and knowledge through property seminars and workshops for purchasers. His greatest sense of satisfaction comes from seeing his clients – home buyers and investors – achieve their personal and lifestyle goals through property by making informed choices.
Your Style Homes lives by its mission, ‘Satisfaction Beyond the Keys’, with the objective of maximising clients’ capital growth and rental return prospects by creating beautiful, functional, healthy and wellmanaged homes, and ensuring client satisfaction throughout the process and beyond settlement.
Dean now lives in Brisbane where he and Elise raise their young daughter, grow their own organic food and keep chickens. In his spare time, Dean keeps fit, indulges his passions for football and tennis, and loves relaying the tale of how he came to spend a private half hour with the inspirational Roger Federer, a man whose talents, qualities and values encapsulate all he admires in a person.
- Email: dean@ysh.com.au
- Phone: 1300 368 658
- Mobile: 0438 255 739
Elise Parker
Owner
Elise is owner of YSH Property, along with husband Dean. Prior to her current role, Elise was fully involved with the financial side of their business, which she now continues to oversee in a more limited out-of-hours capacity, while also supporting Dean and the team as required to meet specific targets and deadlines.
Most of Elise’s time now is dedicated to the very different and highly rewarding (and challenging!) role of home-educating their young daughter, Olivia, and facilitating a great life for her. Both Elise and Olivia maintain a high level of involvement in the business and team members see them around often.
Born and raised in country Victoria, Elise’s early years were spent living on an airfield where her father conducted his business of restoring and maintaining aircraft by day and conducting fireworks displays by night. Elise enjoyed keeping her horses, rabbits and guinea pigs as well as attending the small local school. Learning the value of honesty, the importance of quality, and the balance of hard work alongside having fun stood her in good stead for her career paths into IT and then with Dean into real estate.
Always loving systems, numbers and finance, Elise undertook a Bachelor of Business (Business Information Systems) at RMIT Melbourne and to this day continues to use all of that acquired business systems knowledge. A brief foray into the study of marketing she found less satisfying before she settled into an IT career and a busy inner-city life.
When she and Dean started renovating a Melbourne house on their weekends – inspired by the success and encouragement of Steve McKnight and David Bradley – they saw a way of applying their business and systems skills to the task and of leaving their hectic office jobs to take control of their professional lives. Together they envisaged a more fulfilling future for themselves, both professionally and personally, and the seed that led to the successful business of YSH Property was sown.
Driven and inspired by healthy living, self-improvement and a sense of community, Elise credits her determination, commitment to completion, passion for sharing knowledge and belief in quality for her contribution to building a successful business, team and office environment. Elise will say: “I find once I know something I can’t unknow it, so when I find a healthier alternative to something like VOC paints, for me there’s no going back!”
Her talent for seeing the bigger picture and providing quick feedback to enable others to own their achievements and understand impacts and limitations have also been key to the success of the business and the team. She strives to better the service offered, believes in showing gratitude, and finds enormous satisfaction in providing a happy and supportive work environment. Elise is proud of the business she and Dean have developed, proud of Dean’s problem-solving abilities and how their complementary skills have gelled, and that, decades on, they both love what they do.
Family time with Dean and Olivia, plus her extended family both in Queensland and Victoria, is all-important to Elise, so family projects like camping trips, their veggie patch, the chickens, crafts and boardgames, and enjoying the great outdoors together are very high priorities. While Elise also loves all things health and longevity related, and sharing this knowledge with family and friends, she also enjoys the challenge of learning the piano, improving her photography, time out for yoga and spending quality time with treasured friends.
- Email: elise@ysh.com.au
- Phone: 1300 368 658
Jodi Ott
Finance Manager
Jodi is YSH Property’s Finance Manager and manages other corporate services, including legal and human resources, and oversees the corporate governance structure.
Born and bred in Brisbane, Jodi has always sought jobs that present challenges and teach her new skills. She started out with the state government while she undertook a Bachelor of Business and postgraduate university studies, progressing into senior management roles within government. Jodi’s strong attention to detail and interest in change management implementation led to Government roles with the Department of Education and Training (Queensland) that saw her introduce processes, procedures and systems as part of the changeover from cash accounting to accrual accounting, and project-manage implementation of the goods and services tax (GST) regime, which included conducting training for all TAFE College finance staff to ensure compliance with legislative changes. She later moved to the role of Financial and Legal Manager for Brisbane’s Southbank Education and Training Precinct during its $250M construction and redevelopment phase, and into its ongoing maintenance and services contracts.
Jodi moved from the public to the private sector when she joined YSH Property in 2015. Armed with a strong set of transferable skills, she met the challenges of working within a different operating framework with respect to business structuring, corporate and trust tax regimes and corporations law. Her friendly relatable approach means she quickly forms strong relationships with colleagues, clients and stakeholders, and is proud of the relationships she has built with key contacts such as business banking managers and investors through YSH. Jodi’s greatest sense of achievement comes from being involved in the delivery of quality projects to satisfied clients – from her initial input into financial feasibilities to managing cashflows of development projects and residential property portfolios, preparing accounts, liaising with tenants and finalising commercial and residential leasing documentation.
In her spare time, Jodi enjoys entertaining and socialising with friends and family, hiking, pilates and running. Jodi and her husband, Bill also like to travel and explore and look forward to overseas and Australian holidays.
- Email: jodi@ysh.com.au
- Phone: 0409 345 008
Alan Jarman
Development Manager
Alan Jarman (‘AJ’) joined the YSH Property team in April 2023 as Development Manager, a role that encompasses managing the subdivision process and engaging and coordinating the contractors and trades involved with our projects. He also assists with planning and design of developments, liaises with Council, Town Planning and Engineering as required, and carries out inspections and follow-up of civil works, infrastructure installation, and so on, for compliance and finishing.
Starting life in Sydney and Armidale, AJ has travelled the country and lived in many towns and cities across Australia. He began investing in property at a very early age and for over two decades has had a passion for property and property development, inspired by the success and writings of Steve McKnight.
Driven by a strong desire to learn and to work with others to deliver projects quickly and cost effectively, Alan thrives on networking and problem-solving. He admits that many of his greatest lessons have come through things not going to plan, forcing him to expand his thinking – ‘there are many moving parts to a property development and no two are ever the same. I really enjoy the challenge of finding solutions and utilising the experience of others to create great outcomes.’
At YSH Property, Alan appreciates the company’s values, the focus on a healthy work environment, and being given the space and support to solve challenges both independently and collaboratively.
Away from work, Alan is a motorsports enthusiast (especially the technical aspects and advances of F1 and MotoGP), and loves family time and travels with his wife and two young daughters.
- Email: alanj@ysh.com.au
- Phone: 0408 486 129
Bernie Kerwick
Finance Officer
The combination of local knowledge of Brisbane and the property industry that Bernie has gained throughout her life experiences is outstanding and unsurpassed, and she is a very highly valued and appreciated member of the team.
- Email: finance@ysh.com.au
Angela Tisdale
Assistant Development Manager
Angela Tisdale joined the team at YSH Property in August 2023 as Assistant Development Manager, providing support and administrative services to the Development Team. She enjoys contributing to building a well-organised, effective and smooth-running team and sees communication, kindness and teamwork as key.
Coming from country Victoria, Ange is Elise’s sister and together they grew up on an airfield in a small town, where Ange recalls catching lifts to her friend’s house in her father’s plane.
Starting out with a traineeship at TAFE QLD Gold Coast in 2002, she has undertaken various diplomas and certificates in Business and Training and loves learning.
At YSH, Ange is particularly inspired by the personal touches and strives to get to know each and every employee, building strong relationships in the industry. She understands the value of customer service, patience and the ability to network, and is driven by achieving team goals.
Ange is an outdoors person who loves simplicity, and away from work enjoys adventures with family and friends, yoga and craft – or simple times with dog Axel and cat Ziggy.
- Email: angela@ysh.com.au
- Mobile: 0409 013 534
Nickie Winder
Executive Assistant
Nickie currently works in the YSH Property Management team, as a fabulous support role to the team. Managing the payment of invoices, improving procedures and providing admin support at all levels.
As the company’s original permanent employee, Nickie holds well over a decade of valuable corporate knowledge of the company’s evolution and past projects. To add to her secretarial and accounting qualifications, she also holds a Degree in Nutrition, an Advanced Diploma of Building Biology and is certified in Applied Quantum Biology & Circadian Health.
Arriving in Australia from England at age seven and spending her high-school years in Canberra, Nickie went on to develop a strong work and customer-service ethic through administrative roles in various industries including not-for-profit, television and property, the latter including large and small commercial construction, civil construction, real estate and property development.
Moving around a lot – 36 times, at a recent count! – and residing in all of Australia’s eastern states and Territory in both purchased and rented homes, Nickie developed a strong interest in property functionality and liveability, leading to her focus on the healthiness of homes. Her belief that ‘without wellness all other achievements are compromised’ guides her current directions.
Nickie thrives on helping others and being part of a passionate and successful team that shares a common goal and operates with honesty and integrity. She loves witnessing the synergies across all arms of the business that result in not just happy clients but many returning customers.
Nickie currently works part time while also operating her Health Coaching business. Away from that her activities are focused towards helping others. Beyond the workplace, it’s all about family, with her ‘most important role’ having been raising her three now-adult sons and now enjoying being a grandmother to her two, but soon to be three, wonderful grandchildren.
- Email: nickie@ysh.com.au
- Mobile: 0409 013 534
Jullyana R Ribeiro
Building Designer
Jullyana R Ribeiro joined the team at YSH Property in November 2024 in the role of Building Designer. Bringing strong technical skills and attention to detail together with a good imagination, she designs rooming houses for investors, liaising with surveyors, builders and interior designers throughout the process.
From Brazil, Jullyana holds a bachelor’s degree in architecture and a diploma of building design from TAFE.
Starting out by designing furniture for her mother’s friend’s office, she went on to design a range of houses from community dwellings to high-end homes, finding every experience satisfying. Having chosen her profession as a way of improving the lives of the families who inhabit the homes she designs, Jullyana gives her absolute best to every project and prefers to work as part of a small team where she can make a difference and grow professionally and personally rather than as part of a large company where she feels like ‘just a number’.
Pushing her boundaries in search of greater opportunities, Jullyana left Brazil for Australia, which required her to learn what she describes as ‘a different way of building, a different software and a different way of living … every day is different here’.
Jullyana sees YSH as providing a perfect opportunity for her to combine her knowledge and experience of construction into a new learning.
As a very proud mum of two sons who share her passion for exploring, Jullyana loves spending her out-of-office time with family, and also enjoys photography. For her, becoming a mum was a life highlight – ‘being able to generate lives was the best experience I could have’.
Her interests and talents also extend to designing and decorating tables to celebrate special occasions, and creating spectacular grazing platters for events, making her an even greater (and fabulous) asset to the team!
- Email: bd@ysh.com.au
- Mobile: 0450 455 675
Pam Bubols
Building Designer
Pamela Santos Bubols joined the YSH Property team in February 2025 in the role of Building Designer, which sees her working on the design of rooming houses. With keen attention to detail and strong problem-solving skills, Pam enjoys and is motivated by finding solutions to make the most of the land while ensuring compliance with regulations and meeting the project’s needs. In her words, ‘project design is a big puzzle, where each piece needs its own place, and every detail matters, as does the designer’s attitude in making it all come together’.
Born in Brazil and growing up in a very close-knit family in the southern city of Porto Alegre, Pam’s biggest inspiration has always been her hard-working and dedicated mother, who emphasised the importance of education. When her family began construction of a new home when Pam was about eight years old, she developed an interest in architecture and visited the site every week. She was fascinated that it was possible to build something from drawings, which her uncle, then a builder, showed her and explained to her. She then began creating her own drawing layouts, ‘just for fun’.
Straight from high school, Pam was awarded a scholarship to study architecture at university and was later selected for an exchange program at the University of the Republic in Uruguay, where she broadened her knowledge of urban planning.
Back in Brazil, her first position was as a trainee in the heritage conservation sector with the government, where she was responsible for preserving iconic buildings from Brazil’s colonial period. Her focus then shifted to working with architecture firms on the design and development of residential and commercial projects.
Becoming fascinated by landscapes and other cultures, and driven by a desire to see the world’s architecture and urban spaces first-hand, something about Sydney piqued Pam’s interest and she became determined to come to Australia.
Arriving here in search of new opportunities, deeper knowledge and professional growth, she worked with a building construction firm in Byron Bay and an interior design studio on the Gold Coast. These roles reinforced her belief that curiosity and the pursuit of professional development are what drives her to improve every day, and that her greatest satisfaction derives from delivering projects that are not only functional but that resonate with the people who experience them. For her, the greatest achievement is when a design comes to life and drawings are transformed into spaces that shape people’s daily experiences and genuinely enhance their lives.
At YSH, Pam is inspired by what she sees as the perfect balance between creative freedom and guidance, where she is given the space to explore her ideas and push boundaries while also having the support and mentorship to refine her skills. For her, ‘it’s the ideal environment for learning and growth, where every project is an opportunity to improve and innovate’.
Heeding what she considers to be the best piece of advice she ever received, which came from her brother, Pam believes in making the most of every opportunity and giving her very best every time. She is proud of her determination and resilience in overcoming challenges and adapting to new situations, whether they be moving to a new country or starting a new project, and she embraces change and learning from the process.
Away from work, Pam loves training in Brazilian Jiu-Jitsu (hoping one day to participate competitively), cooking new recipes and spending time with her fiancé, family and friends … relaxing with a movie, trying a new restaurant or laughing in good company are favourites.
A highlight of her life was visiting Japan and immersing herself in a completely different architectural culture, experiencing a lifestyle tied to martial arts, and discovering a whole new world.
- Email: bd2@ysh.com.au
- Mobile: 0450 455 675
Priscilla Comitto
Marketing Specialist
Priscilla Comitto joined the team at YSH Property in April 2025 in the role of Marketing Specialist, which sees her supporting the communication strategy of the rooming house business, helping to develop the website and improve branding. She brings to the role over 10 years of experience in social media and strategic planning, and a strong background in digital marketing, business development and customer experience, focusing on building a consistent and meaningful presence for a brand.
Priscilla sees herself as an easy-going and collaborative person, which helps her work well with different people and situations. She is well organised and pays close attention to detail, ensures clarity and consistency in her work, and operates with long-term vision. She holds a degree in Social Communication with a focus on Advertising and Technology from Brazil, and is currently studying for a Master of Business Information Systems.
Born and raised in a loving and supportive family in Brazil, Priscilla learned kindness and empathy from her mother and strength and independence from her father, along with the importance of hard work and self-responsibility, giving her the courage and confidence to pursue her dreams. In search of a career path that allowed her to express herself, help others and continue learning, Priscilla began in social media, startup management and communication in Brazil, leading her into marketing.
While successfully helping businesses to grow, particularly in their social media and online presence, Priscilla found she was often disheartened by the poor communication and lack of a workplace culture of unity, teamwork and transparency, so she began seeking work environments that value and prioritise these factors. She also enhanced her skills by undertaking further training in areas such as leadership, strategic management and digital communication, leading to greater and more rewarding achievements.
Following her dreams of exploring the world and having a meaningful life, she took the bold step of moving to Australia, which she describes as ‘a powerful and transformative experience’ and a highlight of her life. In choosing ‘growth over comfort’, she was proud to show herself how strong, brave and adaptable she can be.
Passionate about her work, Priscilla believes that marketing is not just about promoting a product but about telling a story with purpose and delivering something valuable — she is driven by the opportunity to build something meaningful that truly connects with people. She is also driven by personal growth and sees every project as a chance to learn, improve, and explore new ideas. She feels that YSH Property provides these opportunities to use her experience and creativity to contribute to something that has a direct impact on people’s lives by providing safe, affordable and dignified housing. And she loves being part of a team that is focused on real solutions.
- Email: marketing1@ysh.com.au
- Mobile: 0450 455 675
Marcos Cardoso
Marketing Specialist
Marcos Cardoso joined YSH Property in April 2025 in the position of Marketing Specialist, which involves carrying out general marketing duties as well as creating and developing digital content for websites and social media platforms aimed at attracting and engaging with investors in the company’s rooming house projects. Describing himself as ‘a dedicated team player with a strong sense of responsibility’, Marcos specialises in producing short-form videos for businesses, focusing on creative, data-driven strategies that deliver tangible results and adapt to evolving trends.
Born in a small city in the south of Brazil, he was raised with few privileges but immense love and commitment by three strong and inspiring women: his mother, grandmother and aunt. Learning from an early age that to achieve his goals would require conscientious study and hard work, Marcos also connected with and developed his creative side thanks to his mother investing in a camera and spending weekends progressively capturing and documenting the moments of his life in albums.
From childhood, Marcos also loved learning about other languages and cultures. With instilled values of deep respect, honesty and empathy, he began his professional life by undertaking a Bachelor of International Relations to broaden his knowledge and understanding of cross-cultural communication and diversity. This led to him working for seven years for a multinational company in the international market in Brazil, before deciding to move to Australia, take on new challenges, and pursue his ever-present passion for content production, video creation, and photo and banner editing. Here he undertook a Certificate III in Screen and Video and a Diploma in Social Media and Digital Marketing, and he is currently studying towards a Master of Business Administration – Digital Management.
Marcos is inspired and driven by being able to inspire others, by connecting them with brands and products to fulfil their dreams and make a difference in their lives. Striving always for client satisfaction as his first priority, he enjoys researching, planning, executing and seeing results that enable the company to grow physically and financially, and to strengthen its online presence. He also places importance on protecting the company’s rights and interests, and on operating ethically.
He is proud of his successes in the industry: of assisting clients to raise their online and social media profiles, of seeing videos he has taken with his professional camera, mobile phone and drone posted and/or reposted online, and of knowing photographic portraits he has taken of families across Australia hang in their homes and are loved.
Away from the work environment, Marcos enjoys connecting with nature, especially beaches, waterfalls and forests, and relaxing through silence, incenses, mantras and meditation. He is also a lover of Brazilian food, and hopes to one day tour Asia and produce a documentary.
He holds the view that, in life, everything is an experience, and no matter how difficult a situation may be, one day it will pass and you will be grateful for it as it will have prepared you for something bigger and better, according to your merit.
- Email: marketing2@ysh.com.au
- Mobile: 0450 455 675
Noah Campbell
Sales Associate
Noah Campbell joined the YSH Property team in May 2025 in the position of Sales Associate, which sees him assisting with all aspects of residential sales and purchases, such as managing listings, organising viewings and negotiating offers to ensure the best outcomes for clients. His focus is on delivering results that make a positive difference in people’s lives, whether it be finding the best property or securing the best deal.
Originally from Shellharbour in coastal NSW, Noah grew up in a small country town before his family relocated to Redlands, which he now calls home. His parents taught him the values of hard work, honesty and following through on his word, which he now feels serve him well with gaining the trust of clients.
With a long-held interest in homes and the property market, Noah knew from a young age that his career would be in property. Beginning with a work experience position at a local agency when in Year 12, Noah built his experience through a combination of excellent mentoring and training which led him into sales, at which he excelled from the outset, reinforcing that he wanted to work with people, as he found that helping clients and building relationships were the most rewarding aspects of the role.
At YSH Property, Noah feels the company’s values align closely with his own and is excited to be part of the team working in an evolving and expanding area of real estate, where he can contribute, face new challenges, learn and grow.
He considers the best piece of advice he has ever received is a quote attributed to Roman Emperor and philosopher Marcus Aurelius: ‘Waste no more time arguing about what a good man should be. Be one.’ This reminds him to not overthink but to take action, live up to his ideals and be the person he strives to be. His greatest sense of achievement comes from knowing he has helped a client navigate the real estate process smoothly and reach their goals, and he feels that being a good listener and having strong organisational skills with an ability to manage multiple tasks calmly in a busy work environment have equipped him to succeed.
Away from work, Noah loves reading, watching NBA, relaxing with his girlfriend and playing games. He follows Formula 1 keenly and dreams of one day making it to the Monaco F1 Grand Prix.
- Email: sales1@ysh.com.au
- Mobile: 0417 637 081
Property Management
Nicole Hobbs
Head of Property Management
Nicole Hobbs was welcomed into the YSH Property team in early 2024 as the Head of Department, Property Management, a role in which she focuses on systems, training and team development. Nic is also a Trust Account specialist and a practised and accomplished solution finder.
Hard working, highly motivated and with boundless energy, Nic loves being a part of the YSH team and admires the workplace culture Dean and Elise have created, especially around health and wellbeing, and their commitment to service excellence.
Originally from Sydney’s inner west, Nic spent many childhood holidays on family farms and was taught the importance of a strong work ethic, being well-mannered and always finishing what you start. Early ambitions to be a jet-fighter pilot in the RAAF weren’t realised when she didn’t meet the minimum height requirement and instead she became a receptionist for Century 21 on Sydney’s North Shore. There she loved the fast-paced and ever-changing work environment, and the focus on helping people. At the same time she discovered her intense dislike of poor customer service and vowed to always provide the level of service she would want to receive.
Undertaking a Certificate IV in Financial Services – Mortgage Broking, Nic went on to work as a mortgage broker and lending underwriter for over a decade, and in various other management, administrative and training roles as well as property management.
Nic’s professional successes stem from her conscientious attitude, resilience and flexibility. She sees empathy as crucial to effective teamwork and building positive relationships, and she strives to create a supportive and collaborative work environment with effective, cohesive and high-performing teams. A keen learner, Nic also enjoys taking on new challenges, especially when they involve stepping out of her comfort zone.
Away from work, Nic enjoys reading fiction, relaxing at the beach and spending time with her husband, three kids, and pets Thor (the dog) and Alice and Ada (the rats, the latter of which she hand raised after rescuing from the local tip). A notable life highlight for Nic was travelling to Angkor Wat and Ta Prohm in Cambodia, and experiencing the sheer wonder of ancient engineering, construction and religion.
- Email: nicole@ysh.com.au
- Phone: 1300 368 658
- Mobile: 0424 238 886
Stephanie Wynne
Client Concierge Manager
Stephanie Wynne joined YSH Property in September 2024 in the role of Client Concierge Manager and is responsible for managing the property setup of new clients and for onboarding new properties. Describing herself as analytical and innovative, she brings to the role her strong organisational and problem-solving skills, a great eye for detail, and a drive to provide excellent service.
Born and raised in Melbourne, Stephanie relocated to Queensland a decade ago and loves the outstanding weather and lifestyle the Sunshine State offers. Starting out in sales and customer service with Ford Australia, she then followed her passion for property by moving on to Raine & Horne. She holds a Certificate IV in real estate, and has built multiple homes (her first at just 21 years of age!) and renovated numerous investments.
Stephanie is inspired by the passion of her friends and colleagues, and by YSH Property’s drive to be the very best in their field. This aligns well with her belief that service excellence equals happy and satisfied clients.
A lover of fine food and wine, Stephanie enjoys cooking, as well as spending time at the beach and gym. A recent life highlight was spending two months in Europe in 2024, visiting Italy, Croatia and the Greek Islands.
- Email: cc@ysh.com.au
- Mobile: 0483 327 538
Ellie Matthews
Client Concierge
Ellie Matthews joined the team at YSH Property in October 2024 in the role of Client Concierge Specialist, coordinating tasks associated with the onboarding of new rooming houses from the end of build through preparations for tenanting. Describing herself as motivated, adaptable and always seeking the next challenge, Ellie brings to the role her skills and knowledge from previous positions in the property insurance industry, together with her strong work ethic.
Born in Brisbane, Ellie is part of a big, happy, blended family, who instilled values of honesty, integrity and hard work as keys to success.
Ellie looks forward to the challenges her role will bring and adding to her current skill set.
At home, she also looks forward to adopting a puppy in the near future.
- Email: cc1@ysh.com.au
- Mobile: 0438 327 538
Alana Rossi
Leasing Specialist
Alana Rossi joined the team at YSH Property in March 2025 in the role of Leasing Specialist, which involves processing leases to ensure all required checks are carried out and relevant information is received. Driven by her own ambition and initiative, Alana sees herself as a quick learner who enjoys working with people and constantly strives to improve.
Born in Brisbane, she grew up in a farm environment in Dalby, and her childhood revolved around riding horses and caring for animals. Her close and supportive family instilled values of flexibility, honesty and kindness. On her father’s encouragement, Alana decided to follow in his footsteps and pursue a career in the real estate industry, completing her training online while working three casual jobs. She began by helping in her father’s business before branching out to work with other agencies.
Away from the office, when Alana isn’t hanging out with family and friends or returning to her much-loved Dalby, she focuses on her health and is a keen gym-goer. In line with her Italian heritage, she loves Italian food, and has set herself a goal to travel the world and visit countries beginning with every letter from A to Z.
- Email: leasing2@ysh.com.au
- Mobile: 0437 790 945
Joshua Elsol
Leasing Specialist
Joshua Elsol was welcomed to YSH Property in March 2024 as Leasing Specialist, handling tenant enquires, application assessments and approvals, and holding property open inspections. Josh loves being able to assist homeowners in the process of finding their perfect tenant, and vice versa, and brings his strong discipline and commitment to the role.
From Lismore in the Northern Rivers region of NSW, where he was home schooled, Josh began his working life in fast-food store management and retail sales, undertaking training in both. Through his experience and enjoyment of management and customer service, he later transitioned into real estate.
Away from work, Josh enjoys the gym and spending time with family and friends. A great personal achievement was representing Australia in sport and having his father see the selection process when he was chosen.
- Email: leasing@ysh.com.au
- Mobile: 0497 019 777
Kate Swensen
Leasing Specialist
Kate Swensen joined YSH Property in March 2025 in the role of Leasing Specialist, which involves processing applications, organising leases and preparing for tenants’ move-in days.
Born in Sydney and growing up in a small town outside Toowoomba, Kate always had a strong passion for learning. Beginning her career in hotels, she then moved into managing long-term rentals, and in 2024 completed her Certificate IV in Real Estate Practice.
Describing herself as ‘organised’ and ‘a problem-solver’, Kate thrives in an environment where she is learning and growing. She enjoys working in roles that deal with people and especially loves seeing tenants happy in their homes.
In her spare time, Kate enjoys travelling, camping, cooking and trying new things. She loves Japanese food and hanging out with her feline friends, Terrence and Rory.
A life highlight was attending a Formula One event and seeing Lewis Hamilton win for Mercedes, and it’s her dream to one day see the northern lights.
- Email: leasing1@ysh.com.au
- Mobile: 0438 327 538
Seth Cui
Leasing Specialist
Seth Cui was welcomed to YSH Property in March 2024 as a Property Manager and is responsible for handling open inspections and assisting tenants in finding the most suitable option for their next home. He brings to the role his strong customer service skills and adaptability.
Born in China, Seth was raised in Cairns where he began his career in onsite property management. Among his notable achievements is assisting with the building and leading of a team of virtual assistants to effectively manage and streamline an unattended portfolio, bringing it back on track.
He loves meeting new people and helping others and, when not attending to clients and properties, Seth enjoys playing badminton.
- Email: leasing@ysh.com.au
- Mobile: 0497 019 777
Annie Sweeting
Leasing Specialist
Annie Sweeting joined YSH Property in 2024 as Tenant Concierge Specialist, dealing with general enquiries, lease renewals, property compliance and insurance.
Born in Brisbane and growing up in the city, Annie had an obsession with horses. When her parents promised they would move to the country when they won the lottery, Annie began serious online property searching right away and her love of real estate was born.
Starting as a sales cadet with inner-city agency Coronis Inner South, Annie’s preference for helping people led her to move into her current role. As a self-described ‘massive people person’, she believes that every person should have access to safe, comfortable, affordable housing with a management team that cares about them, and her greatest sense of satisfaction comes from assisting people to achieve this.
Away from work, Annie enjoys making art, sewing and spending time with her cute but often moody cat, Ivy. She is also proud to have travelled with various teams to play football, to have captained a football team and to have won two premierships.
- Email: leasing2@ysh.com.au
- Mobile: 0408 948 725
Kayla Van Rooyen
Tenant Concierge Specialist
Kayla is one of YSH Property’s Portfolio Managers. Joining the team in mid-2019, Kayla is responsible for managing all aspects of investors’ property assets. Born and bred in Auckland, New Zealand, into a large family where honesty was a deeply instilled value and independence was strongly encouraged.
Gaining experience across various industries – including banking, finance, hospitality and retail – Kayla then discovered her real passion was property. And since then, she has never looked back.
After completing a salesperson certificate at Unitec (institute of Technology) in Auckland, her first property sale was a $1.1M deal on behalf of her parents – a slightly stressful but highly rewarding experience. Drawn to the industry by its variety where no two days are the same, Kayla loves the development and management side of property.
Being a self-described ‘people person’ and good communicator, she is driven by seeing the customer satisfaction that comes with knowing she has provided outstanding customer service – whether it be meeting the needs of tenants or assisting owners/landlords to achieve their goals through property management.
Inspired by the YSH team culture, the quality of the product the team develops, sells and manages, and the value placed on customer service excellence, Kayla brings a strong work ethic and enthusiasm to contribute towards meeting the company’s business goals.
Away from work, Kayla is a mother of 2 energetic boys who loves spending quality time keeping them busy. Kaylas other passion is travel and being a bit of a foodie, she and her husband love to combine the two, trialling new places to eat and taking every opportunity to see and enjoy more of the world.
- Email: tc1@ysh.com.au
- Mobile: 0447 487 173
Maria Saunders
Tenant Concierge Specialist (Entries and Exits)
Maria Saunders joined the team at YSH Property in October 2024 in the role of Entry and Exit Expert, undertaking property inspections and preparing detailed condition reports for clients. Excelling in task-based roles and striving for positive outcomes for all parties, Maria brings her attention to detail, patience, calm nature and good listening skills to the role, together with her belief that ‘communication is key’.
Born in Brisbane and raised in a family with a strong work ethic, Maria began her career as an assistant portfolio manager and progressed to a portfolio manager and pod leader, with experience at a number of leading agencies.
Maria is driven by a desire to make a difference in people’s days and is inspired by others’ achievements.
Away from work, she is passionate about vintage and upcycling and loves spending time with her two labradoodles, Matilda and Alice, and her Burmese cat, Coco.
- Email: tc@ysh.com.au
- Mobile: 0400 731 822
Fiona Chattin
Portfolio Manager
Fiona Chattin joined YSH Property in February 2024 as a Portfolio Manager in the role of Routine Inspection Specialist. Her role involves carrying out regular inspections of properties to ensure they are maintained in good condition and reporting any issues to property owners so they can make informed decisions about their assets. Bringing her strengths of attention to detail and compassion, she loves the team culture and the positive work environment at YSH, as well as the relationships she builds with clients.
Growing up in Brisbane, Fiona was encouraged to never stop learning and to keep an open mind.
Gaining an Advanced Diploma of Interior Design, she worked as an interior consultant and contract administrator with a residential building company before moving into more of a project coordinator role, completing an Advanced Diploma or Associate Degree in Construction Management.
Outside of work, Fiona enjoys travelling (notably seeing the northern lights) and spending time with her family and pet dog.
- Email: routineinspections@ysh.com.au
- Mobile: 0447 477 897
John Resor
Maintenance Specialist
John joined YSH Property in early 2019 and currently works remotely in the role of Maintenance Support. He manages many of the maintenance items raised upon properties, while also taking a proactive approach and identifying and recommending general maintenance and future works required. Following a systemised pathway and utilising YSH’s maintenance platforms, he keeps both owners and tenants well informed throughout the process.
Born in Canberra and moving around as the child of a naval family, John spent many of his early years in Perth where discipline, respect and honesty were instilled as key values. Beginning his career with several years in business development roles, he then moved into property management, obtaining his real estate agent licence in Bundaberg, Qld.
With a strong belief in ‘measuring twice, cutting once’, John brings his attention to detail to the role and is passionate about sharing his knowledge and experience of property to empower clients to make informed and successful decisions.
Away from work, John is keen on fitness training and travel.
- Email: john@ysh.com.au
- Mobile: 0474 876 457
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