Still have questions?
We’re always happy to help. If you didn’t find what you were looking for here, feel free to reach out to our team. If your ...
Can I put my own pictures up?
No. To protect the walls and preserve the condition of the property, tenants must not use Blu Tack, tape, nails or any adhesive products on ...
How do I give notice to vacate?
If you’re planning to move out at the end of your lease, please notify us in writing as outlined in your agreement, usually at least ...
Can I bring a pet?
As much as we love animals, due to the shared nature of rooming house living, pets are not permitted. This policy aligns with the conditions ...
Is the internet included?
Yes, Wi-Fi is provided in every property. Login details will be shared on move-in day and are often displayed in the kitchen for convenience.
Can I drop off my belongings before the lease starts?
We understand moving can be a busy time, but for legal and insurance reasons, you can only enter the property from the official lease start ...
Are utilities included in my rent?
Yes. Unless otherwise stated in your agreement, your rent includes: Electricity Water Wi-Fi We aim to offer worry-free living with no surprise bills, so you ...
What if something breaks or needs fixing?
All maintenance requests should be submitted through our online system, Tapi. You’ll find a QR code under your kitchenette sink. Simply scan it with your ...
Are kitchen utensils and linen provided?
Kitchen essentials are included in all rooming houses managed by our team, ensuring you can cook and dine comfortably from day one. Linen (such as ...
Can I have guests over?
Yes, guests are welcome for short daytime visits. Overnight stays, however, are not permitted as they may breach lease terms and affect the shared living ...